OUR STAKEHOLDER MANAGEMENT APPROACH
We adopt a transparent, open communication and trust-based way of working in our ecosystem, where our internal and external stakeholders, with whom we interact directly and indirectly, are directed by our sustainable communication and governance approach.
We define all our stakeholders as collaborators who are influenced by our activities, who live and maintain our brand and sustainability values with us, and who can create a common impact to strengthen our company.
It is of great importance for us to act in a solution-oriented, peaceful and treat-equally manner in our relations with all our stakeholders. For this reason, we respect and care about the opinions and expectations of all our stakeholders.
We take into account the conditions and needs of disadvantaged regions and communities, especially in locations where we carry out business activities, and we give priority to this while communicating with our stakeholders.
We maintain our constant and effective communication with our stakeholders through one-to-one visits, audio and video calls, periodic employee satisfaction surveys, customer satisfaction surveys, reputation surveys, stakeholder participation and briefings.
While we make all our stakeholders adopt our sustainability value and approach for sustainable growth, we are also fed by our stakeholders’ best sustainability practices and constantly improve our own approach, thanks to our effective and feedback-open communication style.